Thank you for choosing ClippingPathSource.com. We strive to provide high-quality editing services to our valued customers. This refund policy outlines the terms and conditions regarding refunds for our services. By using our website and engaging with our services, you agree to comply with this policy.
1. Refund Eligibility:
1.1. Our refund policy applies to paid services offered by ClippingPathSource.com only.
1.2. Refunds will only be considered for services that have not been delivered or completed.
1.3. Refund requests must be made within 7 days from the date of purchase.
1.4. Refunds will not be provided if the service has been delivered and accepted by the customer.
2. Refund Process:
2.1. To request a refund, you must contact our customer support team via email at [[email protected]] or through our contact form on the website.
2.2. Your refund request should include your order number, the service purchased, and a detailed explanation of the reason for the refund request.
2.3. We reserve the right to assess the validity of refund requests and may request additional information or evidence to support your claim.
2.4. Refunds will be processed using the original payment method within 120 days of approval.
3. Non-Refundable Services:
3.1. In certain circumstances, refunds may not be available, including but not limited to the following:
a. Services that have been completed and accepted by the customer.
b. Services that were purchased during promotional offers or special discounts.
c. Services that were purchased more than 7 days ago.
d. Services where the customer fails to provide necessary information or documents for completion.
4. Service Modifications:
4.1. If you wish to modify your service after purchase, please contact our customer support team as soon as possible. Depending on the extent of the modifications, additional charges may apply.
- Dispute Resolution:
5.1. If you are not satisfied with our refund decision, you may escalate the issue by contacting our customer support team and providing any additional information or clarification to support your claim.
5.2. We will make every effort to resolve the dispute in a fair and timely manner.
- Changes to the Refund Policy:
6.1. ClippingPathSource.com reserves the right to modify, amend, or update this refund policy at any time without prior notice. The updated policy will be effective upon its posting on our website.
It is recommended that you review this refund policy periodically to stay informed about any changes.
If you have any questions or concerns regarding our refund policy, please contact our customer support team at [[email protected]].